GUIDE: 12 Problems of Procurement (and how to solve them)

Digital vs traditional procurement: A side-by-side breakdown

By ProcurePro, updated 28 Mar 2025
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Procurement in construction has long depended on spreadsheets, inboxes, and sheer persistence. Tendering, tracking, comparing, and signing were done manually — mostly (let's face it) by copying from the last job and hoping nothing got missed.

Today, digital procurement offers a different path. It removes friction-heavy workflows and replaces them with structured systems. For project teams, this means fewer delays, fewer errors, and fewer near-midnight calls asking, 'Where’s that package up to?'

Why procurement matters in construction

Procurement decisions shape a project's financial and operational outcomes. They often decide whether construction wraps up smoothly or stretches into costly delays.

For quantity surveyors, contract administrators, and commercial managers, procurement is where margin is either safeguarded or lost. Every package with an unclear scope, every delayed contract, every misjudged subcontractor — these all incur real costs.

• Budget blowouts: Incomplete scopes and misaligned contracts trigger expensive variations.
• Programme delays: Late procurement stalls site activity, affecting sequencing and handovers.
• Subcontractor disputes: Vague inclusions create tensions and rework.
• Exposure to risk: Poor vetting or documentation invites legal and financial headaches.

Whether it is a 12-week retail fitout in Birmingham or a multi-stage infrastructure upgrade in Auckland, procurement is never just paperwork. It is the project’s commercial core.

1. Visibility across projects

When procurement data lives in silos, nobody sees the full picture. One team thinks a package is out, while another assumes it is still being scoped. Misalignment like this is not rare — it is routine.

This lack of visibility slows everything down. People chase updates, duplicate work, or guess at the facts. Minor delays can then explode into major overruns.

The Old Way

Visibility depended on scattered notes or updates from multiple tools. Status information became late, inconsistent, or nonexistent.

• Paper logs maintained sporadically, often lost.
• Delayed status updates, sometimes weekly or not at all.
• Conflicting versions of the truth across teams.

The New Way

Live schedules and connected workflows mean everyone sees the same information at the same time. No more chasing colleagues or guessing the status of a package.

• Centralised data hub: All procurement in one place.
• Real-time schedule tracking: Only one live schedule for the entire team.
• Rapid response to scope changes: Updates flow instantly, removing confusion.

2. Efficiency for time-poor teams

Time is tight. Contract administrators and quantity surveyors juggle tenders, rolling deadlines, and subcontractors who conveniently go silent when you need them most. Procurement should flow, not stall because someone is waiting on an email or formatting a scope.

The Old Way

Traditional workflows make even simple tasks a slog. Manual methods create repetition and bottlenecks.

• Overwhelming paper trails: Drawings, inclusions, and notes stored in multiple places.
• Manual tender creation: Each scope is copied from a previous job or written from scratch.
• High admin overhead: Chasing subcontractors, compiling comparisons, and reformatting documents.

The New Way

Modern procurement tools remove these bottlenecks. You set the process once, then let automated workflows do the heavy lifting.

• Automated vendor invites: Pick your trade, choose vendors, send the package in a few clicks.
• Quick tender comparisons: Responses side by side for easy filtering and assessment.
• Fewer errors and less chasing: Built-in reminders and structured replies keep everything on track.

3. Cost management and oversight

Margins in construction are famously thin. Hidden overspends make it even harder to recover. If a cost takes weeks to surface, it is often too late to address the problem.

Procurement is a powerful lever for protecting margin, but only if cost data is current, clear, and shared. That is why traditional spreadsheets can let you down.

The Old Way

Legacy workflows make it tough to spot problems early. Teams often learn about overspends during cost reporting — not when the actual overrun happened.

• Sporadic reviews: Monthly or ad hoc reviews rely on memory or manual checks.
• Delayed discovery: Packages exceed budgets well before anyone notices.
• No consistent analytics: Each QS runs data differently, making reporting scattered.

The New Way

With digital procurement, surveyors and commercial managers can track costs in real time. No waiting for reports. No last-minute shocks.

• Live budget tracking: Actuals vs. forecasts per package, per project.
• Predictive cost insights: Spot trends like late-stage blowouts or rising supplier costs.
• Immediate variance alerts: Packages flagged the moment they deviate from allowances.

You do not have to dig for numbers. They are right there, and that changes the game.

4. Risk mitigation in supply chains

Most contractors have a stable of known, trusted subbies. But what if that network is stretched thin or someone folds mid-project?

Procurement risk often starts with the supply chain — labour, materials, financial stability, capacity. If you cannot see what is coming, you cannot plan around it. That is how packages blow up well after award.

The Old Way

Teams mostly managed supply chain risk by memory, emails, or crossed fingers. A structured assessment was unlikely unless problems had already occurred.

• Limited supplier visibility: No shared record of past performance, compliance, or capacity.
• Crisis-driven solutions: Scramble to retender when a subbie fails, often at a premium.
• Missed value engineering: Subcontractors were brought in too late to suggest better options.

The New Way

Digital procurement tools give you a live view of supply chain health. Know who is ready and reliable, not just who is available.

• Live vendor performance data: See track records before you commit.
• Early warnings on capacity: Avoid awarding packages to subcontractors already stretched.
• Swift risk response: If a contractor withdraws, retender quickly with pre-qualified vendors.

This is not about playing it safe, but about spotting red flags before they erode your margin.

5. Speed to contract signing

Contract signing delays can be a hidden killer. Packages get awarded, work starts, but the paperwork lags. It is not uncommon to find subcontractors on site without a signed contract.

This goes beyond admin. It raises legal exposure, muddies payment terms, and weakens your hand in a dispute. The longer you wait, the greater the risk.

The Old Way

Traditional contract workflows are messy. Everyone has seen stacks of printouts, missing signatures, and incomplete drafts.

• Printer, pen, and post: Contracts printed, signed, scanned, and emailed around.
• Inconsistent templates: Different versions circulating, confusing legal teams.
• Unsigned subbies on site: Work begins before contracts are final.

The New Way

Now, the entire flow is connected. Recommendation, contract drafting, and signatures all happen in one place.

• Electronic signatures: Sign in-platform or via DocuSign. No printing required.
• Standard document versioning: Everyone uses the latest template. No surprises.
• Clean audit trails: All actions are logged for easy verification and accountability.

A contract recommendation on Thursday can be signed by Friday so work starts Monday without the usual scramble.

Frequently asked questions about digital procurement technologies

Is data secure?

Yes. These platforms use AES-256 bit encryption at rest and TLS 1.2+ in transit. Hosting is typically with providers like Amazon Web Services, and controlled user permissions, two-factor authentication, and IP restrictions keep data safe.

Does digital procurement work for small teams?

It does. Small teams appreciate the saved time, reduced errors, and better visibility. Pricing models vary, but plans often scale in a way that does not add cost per user.

Can digital solutions integrate with our existing ERP?

Yes. Most solutions support integrations with finance, document, and analytics software through APIs or out-of-the-box connectors. Common pairings include Cheops, Jobpac, Access COINS, Microsoft Dynamics 365, Aconex, and Power BI.

Better outcomes with a modern approach

Digital procurement is no longer optional. For contractors juggling multiple projects, packages, and teams, a connected digital system is the only practical route. If you are still working from email threads or paper approvals, you are likely burning hours — and margin — without realising it.

Modern platforms unify schedules, scopes, tenders, approvals, and contracts in one place. That is how teams move faster with fewer mistakes, even when projects multiply.

ProcurePro brings it all together. It gives quantity surveyors, contract administrators, and commercial managers a single view of how procurement is tracking. Processes become repeatable, measurable, and easier to manage. No more guesswork, no more chasing updates — just a clear workflow from tender through contract signing.

Book a demo and see how it can transform your procurement process today.

ProcurePro

ProcurePro

ProcurePro is revolutionising procurement for the construction industry! Consolidate 15+ fragmented procurement processes traditionally managed with Excel, Word and 1000s of emails, into a single paperless platform and enjoy 50% faster procurement.